The Product Managers and Sales colleagues responsible for the Enterprise business will report to you. You will provide strategic direction, set priorities and ensure close alignment between product strategy, commercial execution and customer development.
Key Responsibilities
Own Enterprise Strategy and Commercial Performance
- Define and execute the strategy for IONITY's Enterprise business, covering the Fleet Charging solution and the Partner Tariff / B2B2C business.
- Translate company objectives into clear business plans, priorities and measurable targets for the Commercial Unit Enterprise.
- Take end-to-end accountability for the commercial and financial performance of the Enterprise portfolio.
- Identify opportunities to grow revenue, usage, customer adoption and partner value.
- Monitor market developments, competitor activity, customer needs and regulatory changes to maintain market relevance.
- Establish and track the key performance indicators required to manage the success of the Enterprise business.
- Balance short-term commercial opportunities with long-term portfolio development, scalability and operational stability.
- Align and interact with other Commercial Unit leaders to clarify interdependencies and ensure smooth collaboration.
Lead Product Strategy and Portfolio Development
- Own the product vision, strategy and roadmap for Fleet Charging Solutions and the Partner Tariff and wider/future B2B2C offerings in close collaboration with the Lead PO on IT side.
- Ensure that product priorities are based on customer needs, commercial potential, operational feasibility and strategic fit.
- Identify and evaluate new features, services and partnerships
- Ensure that the product portfolio addresses the needs of different fleet segments, including passenger car fleets, commercial fleets and electric truck fleets where relevant.
- Prioritize product investments and manage dependencies across the stakeholder landscape
- Ensure that customer and partner feedback is systematically translated into product improvements and roadmap decisions.
Lead Enterprise Sales and Go-to-Market
- Define and execute the sales and go-to-market strategy for the Enterprise portfolio.
- Set priorities for the acquisition, development and retention of enterprise fleet customers and business partners.
- Lead the development of sales channels, partner channels and commercial approaches for the Partner Tariff / B2B2C business.
- Ensure close collaboration between Product, Sales, Marketing, IT, Pricing and other relevant stakeholders.
- Support the development of value propositions, sales materials, commercial offers and customer-facing documentation.
- Monitor pipeline development, sales performance, conversion, customer adoption and commercial results.
- Support complex negotiations and strategic customer or partner discussions where required.
Develop and Scale Fleet and Partner Operations
- Ensure that the Enterprise portfolio is supported by robust and scalable processes for onboarding, billing, contract management, customer support and partner operations.
- Work with Customer & Sales Support, IT and relevant platform teams to automate manual processes and reduce operational overhead.
- Establish clear ownership and governance across the customer and partner lifecycle.
- Define and monitor KPIs for process stability, customer experience, operational efficiency and commercial performance.
- Collaborate with Legal, Tax, Compliance, Finance and other stakeholders to ensure that commercial models and operating processes meet applicable requirements.
Lead, Develop and Align the Enterprise Team
- Lead and develop the Product Management and Sales team within the Enterprise Unit.
- Set clear objectives, priorities and expectations for Product Managers and Sales colleagues.
- Coach team members and support their professional development.
- Build a high-performing, collaborative and customer-focused team culture.
- Allocate resources according to business priorities and ensure that key initiatives are sufficiently staffed.
- Represent the Enterprise Unit within the wider Commercial organisation and ensure transparency on progress, challenges and results.
